Daffodil Software endeavors to provide the highest level of customer service and support. We have the required technical expertise to help you optimally integrate our product offerings with your applications. Daffodil promises a continued focus on reliable and timely support to ensure the success of every customer.

Our support services are holistic, flexible, and most importantly geared towards your needs. Support comprises of different support packages, which are tailor-made so that you can choose the most appropriate package catering to your specific needs. Our One$Support program, which applies to all our products, has been conceptualized keeping the above in mind.


Here is a brief summary of our support offerings

Support Package 90-day Pack 180-day Pack 365-day Pack Gold $ Support Support Duration (in days) 90 180 365 365 Cost (in US$) 90 180 365 1000 No. of Incidents 2 5 15 50 Forum Support E-Mail support Instant Messenger Support Phone Support Services of Account Manager Minor Feature Enhancements   Buy Now Buy Now Buy Now Buy Now

Minor Feature Enhancements refers to support requests for incorporating minor features that add value to Replicator functionality.

Support Incidents refers to a single and discreet technical problem without any subdivisions. Each incident typically involves a series of exchanges between the User and Daffodil's Support Team.

To know more about our support offerings please visit our support packages section.